AARAB, I., & DEBBAGH, I. (2026). Massification and quality of service in open access faculties in Morocco: An application of the SERVQUAL model to the FSJES of Fez. International Journal of Accounting Finance Auditing Management and Economics, 7(8), 62–81. Consulté à l’adresse https://revue.ijafame.com/index.php/home/article/view/2456