WAHBI, Aumaima; KHADDOUJ, Karim; LAHLIMI, Naoufal. Study of the relationship between chatbot technology and customer experience and satisfaction. International Journal of Accounting Finance Auditing Management and Economics, [S. l.], v. 4, n. 6-1, p. 758–771, 2023. Disponível em: https://revue.ijafame.com/index.php/home/article/view/1145. Acesso em: 27 oct. 2026.