LAASSILI, Zakariae; EJBARI, Zouhair. The participatory approach applied to Quality Management: A Perceptual Study of the Determinants of Satisfying Stakeholders’ Expectations regarding the Quality of Health Public Services. International Journal of Accounting Finance Auditing Management and Economics, [S. l.], v. 4, n. 6-2, p. 404–432, 2023. Disponível em: https://revue.ijafame.com/index.php/home/article/view/1195. Acesso em: 27 oct. 2026.