EL HAIL, Meryem; BENNIS, Laila. Beyond traditional performance metrics: Incorporating operational risk into measuring banks’ financial performance. International Journal of Accounting Finance Auditing Management and Economics, [S. l.], v. 6, n. 5, p. 550–562, 2025. Disponível em: https://revue.ijafame.com/index.php/home/article/view/1856. Acesso em: 26 oct. 2026.