AARAB, Imad; DEBBAGH, Issam. Massification and quality of service in open access faculties in Morocco: An application of the SERVQUAL model to the FSJES of Fez. International Journal of Accounting Finance Auditing Management and Economics, [S. l.], v. 7, n. 8, p. 62–81, 2026. Disponível em: https://revue.ijafame.com/index.php/home/article/view/2456. Acesso em: 26 oct. 2026.