GBONGLI, Koamivi. Effet de la qualité de service perçue sur la confiance et l’engagement des clients envers les banques commerciales au Togo. International Journal of Accounting Finance Auditing Management and Economics, [S. l.], v. 3, n. 3-2, p. 83–100, 2022. Disponível em: https://revue.ijafame.com/index.php/home/article/view/467. Acesso em: 27 oct. 2026.