LAASSILI, Z. et EJBARI, Z. (2023) « The participatory approach applied to Quality Management: A Perceptual Study of the Determinants of Satisfying Stakeholders’ Expectations regarding the Quality of Health Public Services », International Journal of Accounting Finance Auditing Management and Economics, 4(6-2), p. 404–432. Disponible sur: https://revue.ijafame.com/index.php/home/article/view/1195 (Consulté le: 27 octobre 2026).