IDDOUB, O. et BARZI, R. (2022) « Organizational commitment, emotional labor and intentions to leave: an exploratory study conducted among call center agents », International Journal of Accounting Finance Auditing Management and Economics, 3(4-3), p. 1–20. Disponible sur: https://revue.ijafame.com/index.php/home/article/view/574 (Consulté le: 27 octobre 2026).