EL MOHAFIDI, H. et KARIM, K. (2023) « The relation of the new public management perspectives to service quality within public establishments and enterprises: A theoretical approach », International Journal of Accounting Finance Auditing Management and Economics, 4(3-1), p. 578–590. Disponible sur: https://revue.ijafame.com/index.php/home/article/view/855 (Consulté le: 28 octobre 2026).