WAHBI A, KHADDOUJ K, LAHLIMI N. Study of the relationship between chatbot technology and customer experience and satisfaction. IJAFAME [Internet]. 29 déc. 2023 [cité 27 oct. 2026];4(6-1):758-71. Disponible sur: https://revue.ijafame.com/index.php/home/article/view/1145