AARAB I, DEBBAGH I. Massification and quality of service in open access faculties in Morocco: An application of the SERVQUAL model to the FSJES of Fez. IJAFAME [Internet]. 8 juill. 2026 [cité 26 oct. 2026];7(8):62-81. Disponible sur: https://revue.ijafame.com/index.php/home/article/view/2456