Knowledge Management Models in Higher Education Institutions: Systematic Literature Review and Future Research Directions

Abstract

The growing awareness of the importance of Knowledge Management (KM) in the academic context has prompted many researchers and practitioners to develop various models to facilitate its implementation. The literature suggests that adopting knowledge management practices would contribute to improving the organizational performance of higher education institutions (HEIs).

While numerous studies have addressed knowledge management in various private and public contexts, we observe a lack of studies specifically addressing the academic context. The objective of this study is to identify, analyze, and compare, through a systematic literature review, original and derived KM models based on their functions and purposes, discuss their strengths and weaknesses, and thus provide a coherent overview of existing approaches.

The methodology used is that of a systematic literature review (SLR), conducted rigorously according to established guidelines. It includes defining research questions, determining literature sources, defining search keywords, evaluating literature quality, and data extraction.

The results show that numerous knowledge management models exist, with distinct contributions and limitations, and that proposing a KM model adapted to the specificities of Moroccan higher education institutions remains a promising perspective